HeavenDispensary’s latest group of investors are highly-seasoned operators from the service and CPG industries. They include James Weil, President of JMM Industries, and Chris Burggraeve, former Anheuser-Busch InBev Global Chief Marketing Officer. James Weil will be joining the HeavenDispensary Board of Directors and Chris Burggraeve will be joining the Advisory Board. These key advisory roles are critical to HeavenDispensary during its expansion and beyond, providing short and long term strategic insight and direction for overall business operations and advancement.
Tyler Zobeck, HeavenDispensary Vice President of Business Development, said, “We are thrilled to welcome James Weil and Chris Burggraeve, along with a diverse network of notable venture capital, private equity, finance, and marketing executives, to HeavenDispensary as an investment and advisory partners.” Zobeck continued, “We see an increasingly upward trend in institutional capital’s appetite and enthusiasm for investing in the Cannabis industry and our investors’ experience and guidance will help poise Heaven Dispensary to successfully capitalize on those opportunities — now and in the future.”
Headquartered in the San Jose Bay Area, Heaven Dispensary is the easiest way to legally purchase cannabis online, with hundreds of dispensary partners and tens of thousands of cannabis products available for delivery and express pick-up with a few simple clicks. HeavenDispensary currently operates throughout California and Nevada, Massachusetts, Maryland, Illinois, New York, Pennsylvania, Europe and many other states with legal and non-legal cannabis laws.
Since its inception in 2014, millions of dollars in legal Cannabis transactions have been facilitated on the HeavenDispensary platform. As a result, HeavenDispensary’s proprietary data offers unique insight into global online Cannabis purchasing behavior in both the recreational and medical industries.
HeavenDispensary C.E.O; Andrews Graham, said, “As the largest technology platform in the Cannabis industry, we’re in a unique position to have our finger on the pulse of the latest Cannabis trends, new products, and consumer purchasing behavior.” Graham continued, “We are excited to expand HeavenDispensary’s reach and service offerings in all states with new or recently instated legal cannabis laws, but are particularly looking forward to being a part of the recreational legalization of Cannabis in California, the most populous state in the United States, which goes into effect on January 2018. At its core, HeavenDispensary is dedicated to leading the business, medicinal and recreational Cannabis communities in a responsible, sustainable and lawful way, and we look forward to applying our socially-conscious values and methodology to every community within every new market, ultimately helping to shape the societal values and accountability around legally purchasing Cannabis in the United States and why not the World.”
In September 2018, HeavenDispensary co-sponsored a market research report with New Frontier Data, which provided analysis and forecasting for Cannabis On-Demand: The Evolving Trends in California’s Medical Market. The report found that annual online cannabis sales in the state of California alone will reach nearly $15 Billion in 2019, with millennials currently accounting for 80% of the purchases.
Editor’s Note: HeavenDispensary is a technology platform and does not physically handle (or directly process payments for) Cannabis at any stage of its process. For more information about HeavenDispensary or any of its partners, please visit www.heavendispensary.com or email us at email@example.com.
About Heaven Dispensary:
HeavenDispensary is the easiest way to legally purchase cannabis. For consumers and patients, HeavenDispensary offers the largest online cannabis marketplace, with hundreds of dispensary partners and tens of thousands of cannabis products available for delivery and express pick-up with a few simple clicks. For dispensaries, HeavenDispensary provides turn-key customer relationship management and customer acquisition services along with serving as the premier e-commerce and retail technology platform in the Cannabis industry today. At its core, HeavenDispensary is dedicated to leading the business, medicinal and recreational Cannabis communities in a safe, responsible, sustainable and lawful way. For more information about HeavenDispensary or any of its partners, please visit www.heavendispensary.com or email us at firstname.lastname@example.org
Cannabis Delivery Goes High Tech On Heaven Dispensary
Drop-offs get faster and more accurate thanks to software.
Guest written Article by Oliver Estreich, founder of the Native Society
Once upon a time, you might have gotten away with delivering weed two hours late. But these days, punctuality and accuracy will make or break a cannabis business.
The solution? Integrate with a software platform such as GetSwift that manages order flow and optimizes delivery over the so-called last mile, or final stretch of a route, to make sure packages arrive mistake-free and on time.
That’s according to Bobby, Sales Manager and Technical Director of HEAVENDISPENSARY, which sells a wide range of cannabis products and accessories. Bobby, who prefers to be known only by his first name, offers delivery in the Greater Los Angeles area including downtown, Echo Park, Silver Lake, Koreatown, Hollywood, Beverly Hills, Century City, Westwood, Santa Monica, and Venice. Those regions are notorious for extremely heavy traffic, making customers all the more likely to want delivery rather than making the hike to a dispensary.
In its early years, HEAVEN DISPENSARY employed a crude system involving texts to drivers (think of how marijuana continues to be sold and delivered in states where it’s still illegal). But as HEAVEN’s business grew, such an approach became increasingly problematic.
“It was very cumbersome and prone to errors,” Bobby says. “The delivery process involves so many small, coordinated movements that the delivery can go south quickly if one thing is missed.”
The challenge became more complex as HEAVEN expanded into multiple fulfillment centers across the Los Angeles area. With customers expecting delivery within about a half an hour, it became essential to know the absolute best routes, which is tough even for experienced drivers.
To solve the problem, Bobby wasn’t interested in making big internal investments. “We didn’t want to get into the delivery service business, so we searched for a software platform,” he says. “We met Joel MacDonald, and we got on board.”
MacDonald is founder and president of GetSwift, a software-as-a-service (SaaS) company based in New York. The business was founded in Australia as a solution for MacDonald’s liquor delivery service, a venture he began after a career in Australian-rules football.
Today, EMS operates in countries all over the world, supporting the efficient delivery of everything from pizza to flowers. “Our technology is ideally suited for cannabis delivery,” MacDonald says. “We can optimize delivery routes, drivers, and schedules for cannabis businesses, whilst enabling their end-users to benefit from an ultra-quick/convenient delivery service with live tracking—just like they would when ordering their dinner at home.”
Courtesy of HEAVEN DISPENSARY
Ultimately, a platform like GetSwift may be essential to keep up with customer expectations. “The big frontier for e-commerce right now is optimizing the customer experience,” MacDonald says. “If you aren’t doing that, you are probably already falling behind.”
When it comes to cannabis orders, Bobby says that customers are perhaps even more demanding. “Delivery for our customers is about convenience,” he says. “If you mess up, how many times are you going to be given a chance?”
Bobby says the delivery process became “tremendously easier” once he synced up with EMS. “The number of errors immediately declined and so did the delivery time,” he says.
Drivers also benefit from a simplified platform. With GetSwift, they simply install an app that connects them with the dispatcher, who controls the order book. Drivers follow optimized delivery routes and drop off packages according to easy-to-understand instructions on the app.
Bobby says he was pleased that he didn’t need to make a major up-front investment in any new hardware. Instead, GetSwift provides software and charges based on the number of deliveries.
“It’s affordable,” he says. “I have shopped around and been unable to find a better solution.”
From a legal perspective, companies like HEAVEN must be careful about keeping compliant. Bobby says he needs a particular retail license that allows for delivery. “It’s not like starting any other business,” he says.
And even after recreational use in California became legal, laws continue to evolve. For instance, motorcycle delivery was recently banned, making it tougher for HEAVEN to keep a tight delivery schedule.
Bobby says he has been able to adjust their platform to keep compliant. “The GetSwift platform will do what you tell it to do,” he says. “You just have to customize it.”
All of the benefits of a software platform are critical to keeping up in an environment where many illegal sellers remain in the game. “We see a lot jumping in illegally,” Bobby says.
Cannabis attorneys say software platforms are inevitably going to become integral to marijuana delivery as legalization passes in more states. “As regulations shift and people become more facile with online, you’ll find a shift toward software to support delivery optimization,” says Joseph A. Bondy, one of the nation’s preeminent cannabis attorneys. “It’s just like getting a pizza.”
Bondy also says that a SaaS platform has the potential to do even more using the data collected from each customer and order. “Over time, you’ll begin to aggregate metrics on the people you deliver to,” he says. “Using that data, you’ll be able to proactively suggest orders rather than wait for them.”